Nope. Can't help you with that. We need payment first...
Our unconditional, 100% money-back guarantee boils down to the same thing. If you order a pre-designed logo and it just doesn't look as good as you hoped it would when we add your name and colors, we will refund ALL of your money. No service fees. No exceptions. No fine print. No hoops to jump through.
Also keep in mind:
With pre-designed logos we don't just send you the final image files right away (unless you ask us to). We will send you previews of how it looks with your name and in your colors and previews where we try to improve the design. We will work with you to get the look right and only finalize it when you are 101% happy with the look.