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What if I order from you and I don't like your work?

 

If that happens, you have 2 options: You can either tell us what you don't like about it and receive a brand new batch of logo design concept drawings 2 days later or you can ask for your money back.

Option 1
Getting more logo designs
With our PLATINUM logo package, we keep at it until you are satisfied. There's no limit to the number of unique concept designs you receive. With all our other packages there is a limit to the number of concepts you receive, but no limit on the number of revisions, so once you pick your favorite concept we will work with you to refine that concept until it's perfect. In fact, we encourage you to send it back - even if you just want the red dot two shades darker. We want you to be 100% happy with your new logo design.

Option 2
Getting your money back
We offer an unconditional money back guarantee. There are no service fees, no fine print and no hoops to jump through. If you are not 100% happy with the work, you receive a 100% refund. Every cent. Our money-back guarantee applies to every purchase, unless specifically stated otherwise.


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If your question is not answered in this section, please get in touch.
We look forward to hearing from you.



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