If that happens, you have 2 choices: You can either tell us what you don't like about it and receive a brand new batch of logo design concept drawings 2 days later or you can ask for your money back.

1. Getting more logo designs
With our PLATINUM logo package, we keep at it until you are satisfied. There's no limit to the number of times you can return the logo design to us for alterations. In fact, we encourage you to send it back - even if you just want the red dot two shades darker. We want you to be 100% happy with your new logo design. With our SILVER and GOLD logo packages the maximum number of new designs we will make are 15 and 30 respectively, with unlimited redraw sessions where we can fine-tune your chosen logo until it's perfect.

2. Getting your money back
We offer an unconditional money back guarantee. There are no service fees, no fine print and no hoops to jump through. If you are not 100% happy with the work, you get a 100% refund. Every cent. Our money-back guarantee applies to every purchase, unless specifically stated otherwise.