At Biz-Logo you speak directly to the designer(s) working on your logo. No "account managers" or support staff in the middle - unless you want there to be.
We believe that direct communication between you and your designer leads to significantly faster, better results. When your designer submits a design preview to you they will always include a message as well with their thoughts/questions/recommendations. Ask your designer anything. Our designers are pro's who deal with clients from across the globe on a daily basis.