When you place an order with Biz-Logo.com we will give you access to our exclusive client area. This is where the design team will post your logo revisions, where you chat with the design team directly and where you can download the final logo files.
The client area also gives you a real "voice" in the sense that it offers links for submitting complaints, compliments and suggestions, as well as a link to email our company owner directly.
Your logo files will remain in the client area for a long time after completion of your project and you are more than welcome to download them as often as you need. We may occasionally remove very old projects to free up some room on our server. If that happens and you need access to your files, please contact us and we will post them in your client area again (no cost to you). We have a permanent backup of your logo so we will still have it handy even if it does not show in the client area.